Shipping and Returns
Free Delivery for all orders within Singapore!
Free Singpost normal postage is provided for all orders. It is strongly recommended that you add another $2.50 for Singpost Mail with Tracking number (either registered mail or Smartpac), for peace of mind. If you prefer door to door delivery, you may also elect for courier shipping by adding just another $6
Are there any areas that WINKtoLEARN does not deliver to?
We are not able to make deliveries to the following areas:
- Jurong Island
- Tuas Link
- Changi Cargo
- Country Clubs
- Army Camps
- Seletar Aerospace
- Off-shore Islands such as Pulau Ubin
- Turf Club Avenue
- Resorts World at Sentosa
- Singapore Prison Quarters
- Airbase sites
- SATS Inflight Catering Centre 1
- ST Kinetics
- Sentosa Island
For International orders:
Kindly go to our international website http://winktolearn.com for international orders
Can I cancel/change my order?
If you wish to cancel/change your order, please notify us at our email: firstname.lastname@example.org. Orders can only be cancelled before the items have been shipped. As we strive to bring your goods to you as quickly as possible, it may not be always possible for us to cancel/change your order after it has been confirmed. Merchant charges will apply if you had chosen to pay via Paypal or Credit Card.
Can I return an item?
Should you receive any items that you did not order, or that prove to be faulty, please email us at email@example.com to arrange for returning items for exchange or refund. Returns must be done within 30 days of receipt. Before returning any items please contact us at firstname.lastname@example.org to discuss your reason for requiring a return and organise an approval to return an item to us. Do email us the details, including your name, email address, phone number, order ID, product details as well as the reason for return.